Speaking Engagements

  • Looking for a speaker who is dynamic and passionate?
  • Looking for a speaker that speaks your language?
  • Looking for a versatile,  inspirational Speaker who will tailor the message to fit your group’s particular challenge or struggle? 

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Lights On! A Reflective Journey

LightsOn Book by Claire Knowles"Here's a quick peek at the Table of Contents" of this exciting new book! Women in Leadership...focus your attention to Chapter 10 especially!

Sample Chapter - "Sometimes we all need a little push."

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Success Workshops

  • Does your group need to be rejuvenated? Re-focused?
  • Are you struggling to survive?   
  • Is there in-fighting?
  • Have you lost your focus?
  • Sense of accomplishment?
  • Is the group exhibiting non-professionalism?

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Lights On! Solving the Wicked Problems…Leadership for Women Leaders

Written by Claire Knowles on . Posted in Anchored, Empowered by Choice, Leadership for Women Leaders, Lights On!, Moving Forward

Solving Wicked Problems in the Workplace – You’ve probably heard the term wicked problem—primarily because of its resistance to resolution. Leaders can overcome that resistance to change.  In the workplace, we often note recurring problems, recycling of issues, re-addressing of issues as having to deal with the wicked problem…a real bane for leaders…it is about that problem that just doesn’t seem to want to go away. It resurfaces time and time again, even after new things are put in place with the expectation that the resolve, when implemented, would work. Sometimes, the very people seeking to solve the problem are also causing it. Often the problem has many tentacles; that is, it is connected to many other challenges.

In my consulting I find that leaders and groups really do want to resolve their wicked problems. I use a proprietary process to get really clear on defining the situation and its tentacles. And then, I push the organization to get really clear on exactly what it is that is anchoring the issue to the status quo. What is often necessary is not only putting into place what is needed to move forward but equally important, is to break the chains that are anchoring it to the former way or situation (systems, turf, cultures, norms, undiscussables). This is a key learning for change management.

So the next time you’re wondering why implementation for change is not working well, take a close look at what is anchoring that which is resistant to change. That’s where constructive action must first be placed.  Call me and let’s discuss how to resolve your organization’s wicked problems.  716-622-7753

:Clear your mind of can’t.” ~ Samuel Johnson

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